PLANET3 PRIVACY POLICY
EFFECTIVE DATE: NOVEMBER 16, 2016
For questions regarding privacy, please contact help@exploreplanet3.com
This Privacy Policy describes the collection, use, disclosure, and security of Personal Information (as defined below) obtained by Planet3, Inc. (“Planet3,” “we,” or “us”) which provides the applications, widgets, software, tools, demos, and other services on which a link to this Policy is displayed (collectively, the “Service”). By using the Service, you consent to the collection, use, and disclosure of Personal Information in accordance with this Privacy Policy. This Privacy Policy is incorporated by reference into our Terms of Service (“Terms”). For information regarding our practices with respect to information knowingly collected from children under 13, please scroll down or click to our Notice to Schools and Parents of Children under 13 Years of Age.
I. Personal Information
“Personal Information,” as used in this Policy, is information that may be used to readily identify, contact, or locate an individual, such as an individual’s name, address, telephone number, or e-mail address. We will treat information about an individual’s activities on our Service (such as the individual’s performance, assessment scores, and lesson progress) and demographic and preference information as Personal Information when any of such information is linked to Personal Information.
Except where required by law, we do not consider Personal Information to include information about a device, including device identifiers, or information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
II. Collection of Information
We collect Personal Information when:
- you create or update a profile to use the Service;
- a school provides us with information about teachers and students;
- you use the Service; and
- you communicate with us.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.
Collection of Submitted Information. We collect the Personal Information that users provide to us while using the Service, such as:
§ User Accounts and Profiles. We collect the information that you provide to us in the course of creating or updating a user profile, which may include your name, email address, username/ID, password, phone number, profile image, city, state, and school. As described below, we may also receive user account and profile information from districts and schools to create student and staff accounts. Teachers and district and school staff will be able to amend profile information provided by students.
§ Use of the Service. The Service may contain interactive functionality that allows you to post user content and to interact with district and school staff, teachers, and students. We collect any information that may be provided in the course of using interactive features. The Service will permit teachers and district and school staff to moderate (edit and remove) the information and content posted by students.
§ Information about Students’ Activities on the Service. Information about a student’s activities on our Service, such as a student’s progress towards each learning objective, assessment results, dates that assessments were taken, the answers a student submits, and the number of times a student took an assessment.
§ Geo-Location Information. The Service may collect and store geo-location information when a teacher or student chooses to send it to us and the teacher or student’s device settings are enabled to send it to us. The purpose for such collection would be for teachers or students to participate in activities on the Service where location is relevant. Teachers and students may be able to share information along with attached geo-location with other users through the Service. For example, a teacher may ask students to explore a certain real world location, such as a museum, or post the location where a person has taken a picture, such as a butterfly during migration. We may also collect any location meta-data associated with any photographs and videos submitted to the Service.
§ Making Payments. When you make payments for the Service, you may need to provide financial account information, such as your credit card number, to our third-party service providers. We do not collect or store such information, though we may receive information about completed transactions that does not include credit card or bank account numbers.
§ E-mail Newsletters. To sign up to receive informational newsletters from us, you may need to provide your e-mail address.
§ Correspondence. If you contact us, such as by e-mail, mail, fax, or through the Service, we receive the Personal Information contained in and in connection with the communications.
Information from Other Sources. We may receive information, including Personal Information, about you from a school or their third-party service providers, and we may combine this information with other Personal Information we maintain about you. For example, we may permit schools to create student accounts on the Service to make it easier for students to use the Service. Schools may provide information, such as your name, student ID, school name, username, photograph, grade, primary language, gender, ethnicity, demographics, and other information.
Passive Information Collection. When you visit our Service or open our emails, we and our third-party partners if we use them, such as analytics providers, may collect certain information by automated means, such as cookies, web beacons and web server logs. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Service. We may link this data to your profile. Our partners also may collect information about your online activities over time, on other devices, and on other websites or apps. When they provide such services, they are governed by their own privacy policies. You may be able to change browser settings to block and delete cookies when you access the Service through a web browser. However, if you do that, the Service may not work properly.
III. Use of Personal Information
We use Personal Information to:
- facilitate and improve our services; and
- communicate with you.
We may use anonymous information for any purpose.
Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes, such as to operate the Service, prevent fraud, and take action in response to unauthorized activity on the Service. We may use and retain any data we collect to provide and improve any of our services.
Communications. We may send email to the email address you provide to us and push notifications to your mobile device if they are enabled, to verify your account and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes.
Marketing. We may use information, including Personal Information, to provide users over the age of 13 with online advertising on the Service and to send them information we think may be useful or relevant to them, such as notification of new lessons, assessments, or services provided by Planet3. Recipients may opt out of email marketing by using the unsubscribe link in a marketing email.
Anonymous Data. We may anonymize data collected through the Service and use and disclose it for any purpose. For example, we may provide aggregate reports containing anonymous data to third parties that provide content through the Service so that they can learn about content usage through the Service. We may also use aggregate reports to publish information about educational trends and to market the Service and our other services.
IV. Disclosure of Personal Information
We may share your Personal Information:
- with our third-party vendors and service providers;
- with districts and schools’ staff and service providers;
- with other users, such as teachers and students in the same class, grade, or school as part of participating on the Service;
- to comply with legal obligations;
- to protect and defend our rights and property; and
- with your permission.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Vendors and Service Providers. We may share any information we receive with vendors and service providers we use to help us provide and improve the Service. For example, we may provide data to third parties for storage and to help us communicate with you.
Schools and Their Service Providers. We may disclose Personal Information about teachers and students to a school district, school administrators, teachers, and their third-party service providers at the district’s, school’s, or teacher’s request. For example, as a teacher or staff member at a school, you may be given the option to export a students’ information from the Service to your third-party service providers, including a learning management system, student information system, or a digital gradebook. A district or school will only be able to export the information associated with their respective district or school, and not the information a user may have that is associated with another district or school or no school. To facilitate the transfer, we may collect some information about you and the students from such service provider to transfer the appropriate data to it.
Displaying to Other Users. The Service may display information, such as your name and content you provide to the Service, to other users, such as district and school administrators, teachers, and students. For example, a teacher may attach notes or comments to a student submission or assessment, and the student will see such notes and comments. We are not responsible for how other users will view and use the displayed information.
Marketing. We do not rent, sell, or share personal information (as defined by California Civil Code § 1798.83) about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to data collected by the Service to enable the delivery of online advertising on the Service to users over the age of 13, or to send users over the age of 13 any information we think may be useful or relevant.
Legal and Similar Disclosures. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; comply with the law; or protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.
With Your Permission. We may also disclose your Personal Information with your permission.
V. Access
You may access and update your profile information using the Service or by contacting us at exploreplanet3.com/privacypolicy.
Except as otherwise stated in this Privacy Policy, Planet3 retains Personal Information as long as reasonably necessary to provide the Service and as required by law. When a school stops using the Service or notifies Planet3 that a student is no longer a student at that school, Planet3 will remove the display of Personal Information about that student from the Service. Students, parents, teachers, and school and district staff may contact their districts or schools to request that an account be deleted on the Service. Districts and schools have control over which users have accounts. If we receive a request that we delete your account on our Service (via e-mail, or otherwise), we may take steps to verify the request. However, even after accounts are closed, we may retain users’ Personal Information if we believe that retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, meet contractual requirements with the school, resolve disputes between users, prevent fraud and abuse, ensure the integrity of the content and communications on the Service, enforce this Privacy Policy and our Terms and Conditions, or to otherwise provide the Service, including but not limited to any support-related reporting and trend analysis, for up to one year after the user account has been closed or as otherwise required by our agreements with schools.
VI. Notice to Schools and Parents of Children under 13 Years of Age
This notice provides information for schools and parents of children under 13 years of age about our practices with respect to personal information that we collect from children who register for and use our Service.
We do not knowingly collect, use, or disclose personal information from children under 13 years of age without appropriate authorization. In this section of the Privacy Policy, we use the term “personal information” as such term is defined in the Children’s Online Privacy Protection Act (“COPPA”) and the Federal Trade Commission’s rules implementing COPPA.
A. Operator of this Web Service or Online Service / Contact Information
The operator collecting or maintaining personal information from children through this website or online service is Planet3, Inc. (“Planet3,” “we,” or “us”). Our address is Planet3, Inc., 1630 Connecticut Avenue NW, 2nd floor, Washington DC 20009. Our contact email address is help@exploreplanet3.com.
We also work with third parties who may also collect personal information through the Service. A list of third parties along with their contact information is provided farther below.
B. Information Collected by Us from Children
We collect the following information from children under 13 years of age as part of logging into the Service and updating their profile:
§ Username/ID
§ Password
We also may collect the following additional information from children under 13 in the context of using our Service:
§ Optional profile information, such as profile image, hobbies, interests, achievements, and favorites. School teachers and district and school staff will be able to amend profile information provided by students.
§ Information provided through interactive functionality of the Service that allows users to upload or post user content, such as photographs of themselves, and for students to interact with their teacher and schoolmates. The Service will permit teachers and district and school staff to moderate (edit and remove) information and content posted by students.
§ Information about the child’s activities on our Service, such as the child’s progress towards each learning objective, assessment results, dates that assessments were taken, the answers the child submits, and the number of times a child took an assessment.
§ Geo-location information when a student chooses to send it to us and the student’s device settings are enabled to send it to us. The purpose for such collection would be for students to participate in activities on the Service where location is relevant. Teachers and students may be able to share information along with attached geo-location with other users through the Service. For example, a teacher may ask students to explore a certain real world location, such as a museum, or post the location where a person has taken a picture, such as a butterfly during migration. We may also collect any location meta-data associated with any photographs and videos submitted to the Service.
§ Information about children, including personal information, that we receive from a school’s third-party service providers (e.g., educational content providers). The information could have been collected from children. This Privacy Policy governs any information that we receive from third parties and combine with student profiles and maintain in personally identifiable format.
§ School staff and teachers also may have the option to export students’ school-related information from their accounts to the school’s third-party service providers, including a learning management system, student information system, or a digital gradebook. To facilitate the transfer, we may collect some information about children from such school’s service provider to facilitate the data transfer.
§ We and our partners, such as analytics providers, also may collect and use persistent identifiers, such as IP addresses, mobile device identifiers, or identifiers associated with a cookie, and may associate other information that we collect (e.g., information about content viewed on the Service) with a particular persistent identifier. We also may associate these persistent identifiers, and any other information associated with them, with a particular user account. We use this information only for support for our internal operations. For example, we may use cookies to keep a user logged into the Service.
§ We also may collect other information about children’s use of our Service, such as browser type, the nature of devices from which the child is visiting the Service (e.g., a personal computer or a mobile device), the website that a child visits immediately prior to accessing our Service, the actions children take on our Service, and the content, features, and activities that children access and participate in on our Service. We may collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “web beacons”).
C. Information Uses
We use the information we collect from children under 13 years of age for the following purposes:
§ to provide services and information that a child may request, including to make available curricula, assessments, and other activities that we offer on the Service;
§ to enhance, improve, operate, and maintain the Service provided to the child and child’s school and district;
§ to prevent fraudulent use of our Service and other systems;
§ to prevent or take action against activities that are, or may be, in violation of our Terms or applicable law;
§ to tailor content and other aspects of children’s experience on and in connection with the Service, including messages we provide to children; and
§ to provide informational messages about Planet3 and the Service (including, for example, notification that a new lesson or assessment has been assigned to students on the Service, or information about service changes, outages, or maintenance). Such messages are provided on the Service, and we do not email or otherwise send the information to the child.
We may use and disclose anonymized information for performing education-related analysis and reporting, and enhancing, improving, operating, and maintaining our Service, programs, services, websites, and other systems.
D. Information Disclosures
We disclose the information we collect from children under 13 years of age in the following circumstances:
§ Teachers and staff at schools and school districts will have access to their students’ personal information. For example, the Service will make reports available showing student progress individually and in comparison with other students. We are not responsible for how schools and school districts use the student information. Additionally, we may make students’ personal information available to their parents and/or guardians.
§ The Service does not permit children under 13 years of age to make personal information publicly available outside of the Service. However, districts, schools, and teachers may permit students to share information through the Service with other users of the Service. For example, a school can permit its students to communicate with each other through the Service and see information about the other students at that school.
§ We may disclose personal information to third-party service providers (e.g., data storage and processing facilities) that assist us in our work. We list such entities at the bottom of this Privacy Policy.
§ We may disclose personal information about teachers, staff, and students to a school’s third-party service providers at the school’s request. Such service providers may include learning management system providers, student information system providers, and digital gradebook providers.
§ Personal information of children under 13 years of age may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information is disclosed in connection with the negotiation of such transaction, and/or transferred to one or more third parties as one of our business assets.
§ We may disclose personal information of children under 13 to third parties if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Service and other users of the Service.
E. Retention of Information
Except as otherwise stated in this Privacy Policy, Planet3 retains personal information as long as reasonably necessary to provide the Service and as required by law. When a school stops using the Service or notifies Planet3 that a student is no longer a student at that school, Planet3 will remove the display of personal information about that student from the Service. However, even after accounts are closed, we may retain users’ personal information if we believe that retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, meet contractual requirements with the school, resolve disputes between users, prevent fraud and abuse, ensure the integrity of the content and communications on the Service, enforce this Privacy Policy and our Terms and Conditions, or to otherwise provide the Service, including but not limited to any support-related reporting and trend analysis, for up to one year after the user account has been closed or as otherwise required by our agreements with schools. We will also respond to district and school requests to delete personal information provided by their students, as discussed below.
F. Districts, Schools, and Parents’ Rights under COPPA
Parents, districts, and schools may request that we provide a description of the types of personal information collected from children, direct us to delete the personal information that we have collected from a child, and refuse to permit our further collection or use of the personal information collected from the child pursuant to our agreement with the district or school. Parents, districts, and schools may contact us at help@exploreplanet3.com or at the following address: Planet3, Inc., 1630 Connecticut Avenue NW, 2nd floor, Washington DC 20009. Parents and guardians of children under 13 years of age may also contact their school to ask the school to make these requests. Please also be aware that if a district or school refuses to permit our further use or collection of information from a child, or have directed us to delete a child’s personal information, we may not be able to provide the Service to that child, and may close his/her account. Additionally, we may ask anyone who makes such a request to verify your identity and the child’s age at the time of the request before permitting access to review a child’s personal information or before fulfilling another request as described in this section.
VII. Links
The Service may contain links to other websites, products, or services that we do not own or operate. Please be aware that this Privacy Policy will not apply to your activities or any information you disclose while using those third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to carefully review the privacy policies applicable to any website or service you visit before providing any Personal Information to them.
VIII. International Visitors
Our servers and data centers are located in the United States. If you choose to use the Service from outside the U.S., then you should know that you are transferring your Personal Information outside of your region and into the U.S. for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region.
IX. Security
We use security measures that are designed to protect Personal Information from accidental and unauthorized loss, disclosure, misuse, and destruction. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.
X. Updates to this Privacy Policy
We may occasionally update this Policy. When we do, we will also revise the “effective” date at the beginning of the Policy. Your continued use of our Service after such changes will be subject to the then-current Policy. If we change this Policy in a manner that is materially less restrictive of our use or disclosure of your Personal Information, we will use reasonable efforts to notify you of the change and to obtain your consent or a school’s consent with respect to students under the age of 13 prior to applying the change to any Personal Information that we collected from you prior to the date the change becomes effective. Additionally, please be aware that we will obtain a school’s consent to any material change in our collection, use, or disclosure practices with respect to children under 13 years of age to which a school has already consented. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose Personal Information.
XI. Contacting Us
If you have any questions or comments about this Policy, please contact us using the following contact information: Planet3, Inc., 1630 Connecticut Avenue NW, 2nd floor, Washington DC 20009 or help@exploreplanet3.com.
XII. List of Third Party Services
Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
Analytics Privacy: http://www.google.com/policies/privacy/partners/ and https://support.google.com/analytics/answer/6004245?hl=en
Phone: (650) 253-0000